PagerDuty

PagerDuty Toolkit

Arcade toolkit that enables LLMs to interact with PagerDuty for incident management, on-call scheduling, and team operations.

Incident management: Retrieve, list (with filters for status, urgency, service, team, and time), update status (acknowledge, resolve, reopen), and reassign incidents to specific users.
Activity feed: List log entries showing incident lifecycle events — triggers, acknowledgments, escalations, and resolutions — across the account.
On-call and scheduling: List on-call entries and schedules to understand current coverage.
Teams, users, and services: List and retrieve teams (including members and linked resources), users, services, and escalation policies; fuzzy-search users by name or email.
Identity: Resolve the authenticated user's PagerDuty profile, including contact and notification summaries, via Whoami.

This toolkit authenticates via OAuth 2.0 using the PagerDuty provider. See the Arcade provider docs for setup details: https://docs.arcade.dev/en/references/auth-providers/pagerduty

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.